Happy Operators for General Managers

Learn how GMs can use Happy Operators to explore areas of improvement across the organization.


General Manager

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“Are we growing? What is driving the growth?”



Dispensary point-of-sale interfaces make it difficult for general managers to isolate improvements to sales and fulfillment processes. Without visibility into metrics that represent these processes, managers can waste time and money guessing how to improve operations.

Happy Operators provides the clarity for you to base your decision making on the data. In one snapshot you can review important trends across Sales, Customers, Operations, and Marketing.  

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Improving trends are highlighted, while slowing trends can be clicked into for further investigation. Use this view to set benchmarks for your team, review daily performance, communicate to other business stakeholders, and much more.

With Happy Operators, General Managers can:

  • Make smarter & faster decisions with consolidated intel that streamlines decision times. Spend less time digging for the right answers. 

  • Generate sales insight by understanding what brands, categories, and staff are driving sales. Forecast potential warnings before they hinder outcomes.

  • Gain operational clarity by analyzing performance indicators for key components of the retail and delivery process. Find out what's going well along with where you can improve.

  • Leverage location to analyze high-ticket areas across the map and understand which regions are the most lucrative to the organization.

  • Optimize employee performance by understanding how sales, efficiency and productivity compare across drivers and budtenders. Then, use that employee data to make improvements to SOPs, trainings and quality assurance processes.


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